Privacy Policy

This Privacy Policy explains how Jolyne.ai ("we", "our", "us") collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian law.

1. What We Collect

• Email address and account details
• Forwarded emails and uploaded documents
• Metadata (e.g., subject line, timestamp)
• Preferences and classification rules
• Analytics and tracking data (with consent)

2. How We Use Your Data

• To provide and improve Jolyne.ai
• To classify and organize documents
• To enable user-defined rules
• For support and communication

3. Data Storage and Security

We use AWS, MongoDB, and Brevo to store your data securely. All data is encrypted in transit and at rest.

4. Your Rights

• Access, correct, or delete your data
• Object to processing
• Withdraw consent
• File a complaint with the Belgian GBA

5. Retention Period

We retain data while your account is active or as needed to deliver our service. You may delete your account at any time.

6. International Transfers

Data may be processed outside the EU (e.g., AWS). We use GDPR-compliant mechanisms such as standard contractual clauses.

7. Changes to this Policy

We will notify you of significant changes via email or in-app.

8. Contact

Email: bram@fremad.be